We provide robes, slippers and lockers to store your belongs. Please bring swimwear and personal toiletries for water therapies. We are not responsible for lost or stolen items.

We accept Mastercard, Visa, Debit, gift cards and cash.

48 hours notice is required to cancel or reschedule any spa retreats. Please understand that you will be charged 50% of each service price if you change or cancel your appointment without the minimum notice. If you are late, it will result in a shortened appointment or a rescheduled appointment with applicable charges. Please check in at least 30 minutes before your appointment.

A valid major credit card or gift card is required to secure your reservation and any services over 30 minutes in duration. Book a week in advance is recommended to secure your best choice of appointment dates and time.

Gift cards sales are final. No refund will be done. Due to hygienic reasons skincare products will be final sale, there will be no refunds nor exchanges on retail product sales. Exceptions will be made in case of manufacturing defects. Violation of the guidelines will result in ejection from the premises and without a refund. Club D'Elite Spa is private property and reserves the right to refuse anyone entry to the venue at their discretion.

No, we do not serve alcohol, but we do serve food. Lunch and dinner are complimentary with your spa appointment. The menu will be posted the day of. Please let us know if you have an severe food allergies or sensitives.

There is an automatic gratuity charge of 15% is applied to spa services, food and beverage for a group of 10 or more. Prices and selections are subject to change at any time without further notice.